Since the end of the 1990s, telephony has relied on digital lines to make telephone calls. If you use a traditional phone, a VoIP call is a process where the voice of the phone is transferred to another device that digitizes it and sends the data to the Internet. By standing by your old-fashioned, bulky business phone setup you are paying for this service and all of the other services that you need to run an efficient business.
VoIP is the perfect telephony solution for small businesses. You will never again have to pay for functions such as caller identification, call forwarding, call management, answering machine, on-hold loops, conferencing, video calls, etc. There’s no telling where else technology is going to take us. And chances are, VoIP will save you money on whatever’s next.
VoIP simplifies the telephone system in a traditional office by allowing remote workers to make calls wherever they have access to the Internet. And the only additional cost of receiving the VoIP service is the installation of the Internet, and if you or your business has already set up Internet service, the set-up cost of the VoIP system will be very low.
To make a call, a VoIP user needs either a software-based SIP telephone program or a hardware-based VOIP telephone.
Unlike traditional telephone systems where the call point is the fixed or mobile phone number of the phone, delivery is done by the Internet, e.g. One call from a VoIP customer to another or, in the case of two customers using the same service by hand. Learn more about SIP trunking here.
Your Customers Will Appreciate The Sound Quality
How customers perceive your business depends on their initial telephone interaction. And recent research has shown that more than one-third of companies use a VoIP telephone system, and the vast majority of them are companies with fewer than 50 employees.
Whether your business has two or two hundred employees, your small business will sound more professional with a robust VoIP system. And instead of transmitting voice calls over a conventional telephone line, voice calls can be digitized and routed over an Internet line.
People still make standard phone calls – and line-in phones are still the way offices are run. However, it’s a new day, and businesses should consider modern-day improvements toward doing business. Improving your customers’ experience is a solid investment in the long run.